At HASSURE™, we take pride in offering premium fragrances and top-tier customer satisfaction. If for any reason you are not fully satisfied with your purchase, we’re here to help.
Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- The item must be unused, unopened, and in the original packaging.
- Items must be in the same condition you received them.
Non-Returnable Items
- Opened or used perfume bottles.
- Custom or personalized products.
- Items purchased on sale or through discount offers.
How to Request a Return
To initiate a return:
- Contact us at hassanbhattipb@gmail.com or WhatsApp us at +923020733090 with your order number and reason for return.
- Once your request is approved, we will share return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the status.
Approved refunds will be processed via the original payment method within 5–7 business days.
Exchanges
We only replace items if they are defective or damaged during delivery.
If you need to exchange it for the same item, contact us immediately after delivery.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or damaged item).
- Shipping fees are non-refundable.
Need Help?
We’re always here to assist you.
Contact us via:
- Email: hassanbhattipb@gmail.com
- WhatsApp: +923020733090